Privacy

We at Trynkett™ understand the importance of protecting your personal information; therefore we are committed to safeguarding and respecting your privacy.

Information we collect from you

In order to provide you with the best service possible it is necessary to collect personal information about our customers including contact information and any other personal information our customers may give us. We collect this information in order to:

• Provide information about our products and services.
• Improve our products and services.

We may also collect personal information (such as contact details) about persons who are not our customers, including former or potential customers.

Use of personal information

We use your personal information to:

• Help us service your account and/or provide you with the products you have requested.
• Administer the provision of our services (such as making bookings, sending you bills and collecting amounts owed);
• Improve the services we provide to you
• Inform you about any improvements or changes in our services.
• From time to time, to inform you about additional products or services that may be of interest to you
• Comply with our legal obligations

What happens if you choose not to provide us information?

You do not have to provide us your personal information. However, if you choose not to, we may be unable to make our services available to you or service your needs.

Disclosure of personal information

• We do not sell your personal information to third parties
• We will not disclose your personal information to third parties without your permission unless we are required to do so by law.

However, we do share selected information under certain conditions:

• To service providers who provide services to us - (such as resellers, software companies who's software imports our data or our data vendors where royalties or commissions are payable) we will exchange only the information that is relevant to ensure our continued service to you.
• To government, law enforcement agencies and regulatory bodies where this is necessary for us to comply with our legal obligations.
• To third parties where you have given us consent to disclose such information.

Access and correction of personal information

If you believe that we hold personal information that you consider to be inaccurate, incomplete or not up-to-date, please contact our Customer Service here. In most cases we will amend any inaccurate, incomplete or not up to date information. In the event of an unresolved disagreement, either you or we may append an explanatory note to the data in question.

Security

We take all reasonable steps to protect the security of the personal information that we hold so that it is not accessible to unauthorised persons. This includes appropriate measures to protect electronic materials and materials generated or stored in hard copy You should be aware that the Internet is not a secure environment, therefore, if you send us information using the Internet which including your email address, it is sent at your own risk.

Trynkett™ internet website

Our web site terms and conditions and any privacy notices are clearly posted on all pages of the website.

Trynkett™ web site contains links to other web sites of third parties. Those third party web sites are not subject to Trynkett™’s privacy standards Trynkett™ is not responsible for the privacy practices or the content of such web sites.

Updating our privacy statement

Trynkett™ privacy statement is subject to change without prior notice and will be updated on our website (www.trynkett.com.au). You should visit our website from time to time to check for the most recent version of our privacy statement.